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you can almost align
our growth

to the adoption
of the
latest technology..
VIP Taxis

The challenge for VIP Taxis

VIP Taxis was founded over 40 years ago in 1974 by the Norton brothers and believe it or not one of their first vehicles was a horse and carriage with a built in two way radio. It wasn't long after this that drivers belonging to VIP bought over the company and turned it into a taxi co-operative service.

By concentrating on quality drivers, VIP attracted quality account work and within a short period of time in the 80s they were the company of choice that many of the corporate businesses in Dublin decided to use and the majority still with them to this day. From their humble beginnings they reached 120 cars by the 90s.

But from the year 2000 onwards they went from a co-op to being privately owned bought over by key players within the company.

By 2008, with steady growth due to the boom in Ireland they grew to a fleet of 350 taxis and then the Celtic tiger groaned its last roar. They had to make changes accordingly by restructuring the business model.

“Although we did not grow in numbers we held our own and by 2011 we still maintained a fleet of 350 taxis, which was a remarkable achievement considering other taxi companies were going out of business or declined dramatically in numbers.” says Liz.

From 2008 until 2014 VIP Taxis worked away with their Sage 50 system. The business continued to grow and so did the transaction volumes. Their need to become more efficient at the back office side became more evident as managing financial transactions with their drivers was becoming more complex and time consuming.

The Solution

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"We have always relied on and implemented the latest in technology both from a communications and administrative perspective. This approach has always given us an edge over our competitors throughout the years. You can almost align our growth over the years to our adoption of the latest available technology at the time” said Liz Callaghan, Office Manager and Director of VIP Taxis.

And this approach continued with the introduction of Sage 200 Extra Online into the business earlier in 2015.

VIP Taxis were early adopters of cloud based technology having implemented the iCabbi despatch system a number of years back.

"When we met with the the Envisage Cloud team we could see immediately that they understood the difficulties we were experiencing as a result of our rapid growth. They also took on board that we were keen to adopt the latest in technology advances and as we had moved to cloud for our Taxi Management software why should we not do the same for our Accounting software.” Liz goes on to say “we were very excited when we learned that we could swiftly transfer our Sage 50 data from our in-house server and relocate it in a Sage 200 Extra Online environment and that Envisage Cloud could improve on the integration between iCabbi and Sage 200. Along with this we could rid ourselves of any unnecessary hardware in our offices and have access to our Sage software anywhere and at any time".

Sage 200 Extra Online

Sage 200 is a powerful and affordable online solution. With Sage 200 Extra Online you can access your data on the move using your mobile device. You only pay for the users, modules and storage you need, giving you complete control over your finances and operations. Sage 200 Extra Online can support you as your business develops.

Sage 200 is software that’s more than just for accounts; it is a flexible, market-leading software that connects your whole business, bringing together your accounts, end-to-end supply chain, business insight, timesheets and expenses into one powerful system.

Sage 200’s analytical tools provide powerful interactive dashboards for sales, purchases, sales orders, financials and Excel reporting and you can automate regular reports to save time.

The Results

  • Bank Rec: used to take 10 hours and 3 people, now it's done in 30 minutes
  • Cheques: moved to cheque production, speeding up payments
  • Cash Flow: greater visibility of cash flow projections
  • Faster: payments to drivers are much quicker now with move to e-payments in 2016

As Liz says, “ The secret of the business is having happy drivers”.

Sage 200 Extra Online has helped us in fulfilling this ambition and we look forward to a substantial return on our investment as we introduce new efficiencies in 2016 and we won’t have to worry about hardware or software upgrades in the future.

Remember “Happy Drivers make for Happy Customers”.

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